Terms & Conditions

Last Updated: 2026

By using promixtools.com, you agree to these Terms & Conditions.

1. Overview

ProMixTools provides professional audio services including mixing, mastering, vocal tuning, and voice cleaning.

• All services are digital (no physical delivery)
• Results depend on source quality
• Client cooperation is required for best results

2. Services

• Mixing & Mastering
• Vocal Tuning
• Voice Cleaning / Restoration

All services are customized per project and delivered digitally.

3. Orders & Delivery

• Delivery time depends on workload and project complexity
• Typical turnaround is 24–72 hours (may vary)
• Delays may occur due to revisions or incomplete files

4. Client Responsibilities

• Provide high-quality audio files
• Provide clear instructions and references
• Ensure files are properly exported

Poor quality input may affect final results.

5. Revisions

• Revisions depend on selected service/package
• Extra revisions may require additional fees
• Major changes after delivery may be treated as new work

6. Payments

• Full payment required before work starts
• All payments are final
• No refunds once work has begun

7. Refund Policy

Due to the nature of digital services:

• No refunds after work starts
• No refunds for completed services
• Refunds only in rare cases (duplicate or error)

8. Ownership & Rights

• You retain full ownership of your audio
• We do NOT claim rights to your music
• You grant us permission to work on your files

9. File Handling

• Your files are private and secure
• Files may be deleted after delivery
• Backup your files — we are not responsible for loss

10. Limitation of Liability

• We are not responsible for creative dissatisfaction
• We are not liable for project delays caused by client
• Final output depends on source material quality

11. Changes to Terms

We may update these Terms at any time. Continued use means you accept changes.

12. Contact

Email: support@promixtools.com

Website: https://promixtools.com